TrustMark supports NICEIC campaign
TrustMark, the government endorsed quality mark for tradesmen, has welcomed NICEIC’s new ASK campaign and wholeheartedly supports the initiative urging homeowners to check the ID of any tradesmen entering their home.TrustMark provides a signpost to local firms who are registered and inspected through scheme operators, including NICEIC, which has more than 2,000 TrustMark registered firms to carry out domestic electrical work.
NICEIC research suggests that more than a third of UK homeowners do not check for ID when letting tradesmen into their home. The ASK campaign is telling homeowners to check the ID of anyone employed to carry out work in their home and to make sure the person is who they say they are. NICEIC maintains a register of all its approved electricians on its website.
Liz Male, chairman of TrustMark said, ‘This is a great campaign and a critically important message to drive home, particularly among younger property owners who may be new to these things. But as well as checking a tradesman’s ID, you need to check exactly which trades a firm is registered for and is capable of delivering.
‘For example, don’t expect a great electrician to be a great plasterer or builder, and never assume TrustMark or any other badge gives blanket approval for all trades. The old saying is probably true: a Jack of all trades is Master of none, and that can spell trouble for unwary homeowners. We agree with the NICEIC – ASK every time.’
She added, ‘There are some simple steps homeowners can take to check they are dealing with a genuine tradesman. Be wary of ‘customer feedback’ websites for finding your tradesmen as the reviews can often be false or inaccurate. But do check websites like NICEIC and TrustMark, which name and shame the companies which abuse logos and try to deceive the customer. Organisations like ours are here to signpost you to the trustworthy and reliable firms.’
Emma McCarthy, CEO, of NICEIC, said, ‘NICEIC is looking to empower the consumer and root out rogue traders who falsely claim to be professionally qualified or registered. Our message is simple – ASK and double check, always find out for yourself that the tradesman at your door is who they say they are. By not checking out a tradesman, consumers could be inviting in a rogue and costing themselves a fortune with an over charged bodge job.’